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Careers
Here at Duchess Lounge we are always on the lookout for new talent to add to our team.
Check here regularly for new listings.
If there is nothing listed below but you think you have what it takes to be a part of our elite team, then feel free to send us your CV and a covering letter to careers@duchesslounge.com.
#TEAMDL
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BEAUTY THERAPIST
LOCATION Broughty Ferry, Dundee
JOB TYPE Permanent
HOURS F/T & P/T available.
POSITION Beauty Therapist
Duchess Lounge | Dundee are delighted to be recruiting a qualified Beauty Therapist, working at our flagship and busy Luxury Nail & Beauty Salon in Broughty Ferry, Dundee. An expert in your field you will be part of an elite team who strive for excellence as standard.
ABOUT DUCHESS LOUNGE Duchess Lounge Luxury Nail & Beauty Salon is proudly located in Broughty Ferry, Dundee with a beautiful second location in Kirkcaldy, Fife. The team of highly skilled and educated nail and beauty experts ensure every treatment exceeds client expectations and pride themselves on providing a warm and friendly atmosphere at all times. We choose to focus on only the finest professional products and all treatments have been carefully selected for being of the highest quality. Our owner and manager, Nicola Payne, is intensely passionate about professionalism and customer care.
DUTIES As a therapist at Duchess Lounge, you'll provide the highest quality client treatments using the most elite products including Decléor, Crystal Clear, CND, Wax: One, Sienna X and Nouveau to name a few. You'll be performing a wide variety of beauty treatments including but not limited to facials, waxing, mani/pedi, lashes, tanning and brows. In addition, general reception duties, checking and maintaining stock levels, providing product and treatment advice as well as recording and maintaining client medical history and treatment details. You'll be great with people, a strong, positive, well-mannered communicator who has the ability to recommend aftercare products and recommendations in line with client requirements and treatments.
REQUIREMENTS
- HNC/HND, L2 & L3 or equivalent is highly desirable.
- We're looking for an individual who is well presented with a neat, polished personal appearance at all times. You must have a friendly and welcoming manner with the ability to make sure clients are relaxed and comfortable.
- Must be well organised, self motivated and have a keen awareness of health and safety issues and procedures.
- Ideal candidate will be computer literate with a good knowledge of a computerised booking system, have great time management skills and recent experience of an appointment led working day.
- You'll be a great listener to truly understand the needs of the client, guaranteeing satisfaction with every treatment. As part of a small team you must be pro active, go the extra mile and work calmly under pressure.
- You should be great at multi-tasking while delivering 5 star customer service at all times.
- Retail sales are an important part of our business and a fantastic opportunity for you to earn commission, therefore previous experience of a retail environment would be beneficial.
- We're looking for a F/T and P/T team member, but you must have the flexibility to occasionally work days/times out with your core hours to cover busy periods, sickness and annual leave as required by the business.
TRAINING Conversion and product specific training is available for the right candidate.
BENEFITS Competitive hourly rate as well as service commission, retail commission, free staff treatments, generous staff discount on products and friends & family discount.
APPLY VIA EMAIL TO CAREERS@DUCHESSLOUNGE.COM
Include your most recent CV. Include a cover letter explaining why you are suitable for the role and detailing all relevant qualifications, brands worked with plus relevant experience. Also indicate preferred number of hours and availability. Please include salary expectations.
If you think you've got what it takes to become part of the fabulous #TEAMDL get in touch!
How to Apply
Email us your CV and cover letter to:
careers@duchesslounge.com -
RECEPTIONIST
LOCATION Kirkcaldy, Fife
JOB TYPE Permanent
HOURS F/T
POSITION Receptionist
Duchess Lounge | Kirkcaldy are delighted to be recruiting a Receptionist, working at our newest Luxury Nail & Beauty Salon in Kirkcaldy, Fife. An expert in your field you will be part of an elite team who strive for excellence as standard. As the first and often the last point of contact for our valued clients, you will play a pivotal role in the day-to-day running of the business and work closely with our salon co-ordinator in our Dundee branch.
ABOUT DUCHESS LOUNGE Duchess Lounge Luxury Nail & Beauty Salon is proudly located in Whytescauseway, Kirkcaldy with a beautiful second location in Broughty Ferry, Dundee. The team of highly skilled and educated nail and beauty experts ensure every treatment exceeds client expectations and pride themselves on providing a warm and friendly atmosphere at all times. We choose to focus on only the finest professional products and all treatments have been carefully selected for being of the highest quality. Our owner and manager, Nicola Payne, is intensely passionate about professionalism and customer care.
DUTIES
- As the face of Duchess Lounge, you'll meet and greet all our clients, ensure they are looked after and then hand them on to the beauty therapists for their treatment.
- You'll be answering calls and emails, taking payments, operating the salons social media accounts, general reception duties, taking bookings and giving great product and treatment advice.
- You'll be great with people, a strong, positive, well-mannered and well spoken communicator with a pleasant telephone manner and exceptional PC skills in order to operate our online booking system, the most important tool within our business.
- As well as keeping therapists columns running smoothly you will be responsible for the housekeeping and cleanliness of the general areas of the salon.
- You'll be dealing with suppliers, placing orders, checking deliveries and reconciling invoices.
REQUIREMENTS
- We're looking for an individual who has recent reception/front of house customer facing experience within a high end/luxury business. Must be computer literate with a good knowledge and recent experience of Microsoft office and a computerised diary system. Ideal candidate must be well presented, well organised and have an excellent telephone manner.
- You must be pro active, go the extra mile and work calmly under pressure. You should be great at multi-tasking while delivering 5 star customer service at all times.
- We're looking for a F/T team member (across 4 days Wed-Sat), but you must have the flexibility to occasionally work days/times out with their core hours to cover busy periods, sickness and annual leave as required by the business.
- Retail sales are an important part of our business and therefore previous experience of a retail environment would be beneficial.
BENEFITS Competitive hourly rate as well as free staff treatments and a generous staff discount on products and friends & family discount.
APPLY VIA EMAIL TO CAREERS@DUCHESSLOUNGE.COM
Include your most recent CV. Include a cover letter explaining why you are suitable for the role and detailing all relevant qualifications, brands worked with plus relevant experience. Please include salary expectations.
If you think you've got what it takes to become part of the fabulous #TEAMDL get in touch!
How to Apply
Email us your CV and cover letter to:
careers@duchesslounge.com