YOUR SAFETY IS OUR PRIORITY

YOUR SAFETY IS OUR PRIORITY

• Date: 2nd August 2020

Since we last welcomed you into our salons we've made some adjustments to our salon safety guidelines. Please take a moment to read through the guidelines below prior to your next salon appointment.

PPE - Upon arrival please ensure you are wearing a face covering. If you forget, one will be provided. We’ll also have a disinfected plastic visor available, if you wish to wear one for added protection. Our team members will be wearing FFP3 face masks and plastic visors for all treatments plus gloves where applicable. Perspex screens will also be in place to ensure your comfort and safety in all treatment areas and reception.

ARRIVAL & WAITING - Please arrive no earlier than your scheduled appointment time. Our waiting areas will be closed, therefore we will ask that you wait out with the salon until the time of your appointment. Unfortunately we’re unable to offer refreshments throughout your visit.

NO WALK-INS - We’re unable to accept walk-ins, therefore patch tests must be booked in advance.

DIGITAL CONSULTATION - Digital consultation forms MUST be completed prior to arrival. We will be sending all consultation forms via email, a minimum of 48 hours prior to your appointment.

HAND WASHING - You’ll be asked to sanitise hands immediately upon arrival and then also asked to wash your hands once you’re within your designated treatment area.

PERSONAL BELONGINGS - Please come alone to your appointment and minimise the personal belongings you bring into the salon. We’ll ask you to keep all keys, purses and mobile phones in your bag for the duration of your treatment for hygiene reasons.

SOCIAL DISTANCING - Respect all social distancing measures in place throughout your salon journey. When you next visit our salons you’ll notice various floor markings and signage throughout. Please pay close attention to ensure the safety of yourself and others, for the full duration of your visit.

PAYMENT - Respect all social distancing measures in place throughout your salon journey. When you next visit our salons you’ll notice various floor markings and signage throughout. Please pay close attention to ensure the safety of yourself and others, for the full duration of your visit. 

SALON HYGIENE - We’ve always been proud of our exceptional hygiene standards at Duchess Lounge however we’ve recently introduced and increased measures to ensure your safety. As standard all equipment and tools used for each treatment are sanitised and disinfected every time. We’ll also be using a high level surface disinfectant biomister daily throughout the entire salon to ensure all areas, even those out of reach are thoroughly disinfected.

COVID-19 SYMPTOMS - If you, or any member of your household, have any COVID-19 related symptoms, however mild, please stay at home and re-schedule your appointment.

SPECIAL REQUESTS - If you have any special requests please let us know. We look forward to welcoming you back SAFELY into Duchess Lounge.