Welcome to DUCHESS LOUNGE Luxury Nail & Beauty Salons

From the moment you enter our luxury salons you will be treated as royalty and will experience what we consider to be the finest professional treatments and customer service around.

The Duchess Lounge teams of highly skilled and educated nail, beauty & skin experts will ensure that every treatment exceeds client expectations and pride themselves on providing a warm and friendly atmosphere at all times.

We choose to focus on only the finest professional products and all of our treatments have been carefully selected ensuring the highest quality.

Our owner Nicola Payne, is intensely passionate about professionalism, customer care and education within the beauty industry and ensures herself and her teams are trained by industry leaders to the very highest standards for every treatment they perform. It has always been her dream to open a collective of salons that provide the highest standard of treatments and facilities whilst still affordable. Nicola believes strongly that a therapist should be three things at all times; Dedicated. Professional. Educated.

Nicola and her teams would like to wish all clients a truly memorable experience.

IMPORTANT SALON INFORMATION

 ARRIVAL Please note that late arrival will impact on your treatment time, whilst we will endeavour to perform the full treatment, in some cases we may have to reduce this. Complimentary bubbly and hot beverages are available upon arrival.

 CANCELLATION POLICY In the event that you need to cancel your appointment, please give us 48 hours notice. You may be charged for the cost of your treatment for cancellations made with less than 48 hours notice. Non arrival without notice will result in a full charge being made automatically. In the instance of lateness we will endeavour to accommodate your full treatment, however there may be times where this is impossible due to time restraints, therefore the original appointment cost shall still apply. 

 PATCH TESTING All tint and LVL services require patch testing at least 48 hours prior to your appointment. Please pop into the salon to have this quick and simple test. No appointment required.

 GIFT CARDS An ideal gift for any occassion. Available as physical or digital, our email delivery system makes purchasing and scheduling digital gift cards easier than ever! Simply pop into the salon to pick one up or visit www.duchesslounge.com today.

 WI-FI Duchess Lounge are pleased to provide free password protected wi-fi to all clients whilst at the salon. Ask at reception for security information.

 VIP LOYALTY SYSTEM We are proud to reward client loyalty with a fantastic VIP loyalty system. Join today for a one-off fee of £2, receive your VIP keytag and start collecting points for every £ spent on treatments, gift cards
and retail products. Points are redeemable for FREE treatments...it really is that simple!

 VIP MEMBERSHIP An exclusive club for our loyal clients. Our membership system is designed for regular clients to benefit from permanent discounts on their treatments, retail purchases and gift cards, plus exclusive salon offers whilst also collecting points on their salon spend. Points are redeemable for FREE treatments.

 MOBILE PHONES We ask that you silence all mobile phones whilst in the salon. The use of mobile phones at your appointment is likely impact the end result of your service.

 AGE REQUIREMENT All clients under the age of 16 must be supervised by a parent or guardian for the full duration of their appointment.

 PAYMENT METHODS We accept all major debit & credit cards including American Express, as well as cash.

  MEET THE TEAM