Welcome to DUCHESS LOUNGE Luxury Nail & Beauty Salons
From the moment you enter our luxury salons you will be treated as royalty and will experience what we consider to be the finest professional treatments and customer service around.
The Duchess Lounge teams of highly skilled and educated nail, beauty & skin experts will ensure that every treatment exceeds client expectations and pride themselves on providing a warm and friendly atmosphere at all times.
We choose to focus on only the finest professional products and all of our treatments have been carefully selected ensuring the highest quality.
Our owner Nicola Payne, is intensely passionate about professionalism, customer care and education within the beauty industry and ensures herself and her teams are trained by industry leaders to the very highest standards for every treatment they perform. It has always been her dream to open a collective of salons that provide the highest standard of treatments and facilities whilst still affordable. Nicola believes strongly that a therapist should be three things at all times; Dedicated. Professional. Educated.
Nicola and her teams would like to wish all clients a truly memorable experience.
IMPORTANT SALON INFORMATION
ARRIVAL Please note that late arrival will impact on your treatment time, whilst we will endeavour to perform the full treatment, in some cases we may have to reduce this. Complimentary bubbly and hot beverages are available upon arrival.
CANCELLATION POLICY In the event that you need to cancel your appointment, please give us 48 hours notice. You may be charged for the cost of your treatment for cancellations made with less than 48 hours notice. Non arrival without notice will result in a full charge being made automatically.
PATCH TESTING All tint and LVL services require patch testing at least 48 hours prior to your appointment. Please pop into the salon to have this quick and simple test. No appointment required.
GIFT CARDS An ideal gift for any occassion. Available as physical or digital, our email delivery system makes purchasing and scheduling digital gift cards easier than ever! Simply pop into the salon to pick one up or visit www.duchesslounge.com today.
WI-FI Duchess Lounge are pleased to provide free password protected wi-fi to all clients whilst at the salon. Ask at reception for security information.
VIP LOYALTY SYSTEM We are proud to reward client loyalty with a fantastic VIP loyalty system. Join today for a one-off fee of £2, receive your VIP keytag and start collecting points for every £ spent on treatments, gift cards
and retail products. Points are redeemable for FREE treatments...it really is that simple!
VIP MEMBERSHIP An exclusive club for our loyal clients. Our membership system is designed for regular clients to benefit from permanent discounts on their treatments, retail purchases and gift cards, plus exclusive salon offers whilst also collecting points on their salon spend. Points are redeemable for FREE treatments.
MOBILE PHONES We ask that you silence all mobile phones whilst in the salon. The use of mobile phones at your appointment is likely impact the end result of your service.
AGE REQUIREMENT All clients under the age of 16 must be supervised by a parent or guardian for the full duration of their appointment.
PAYMENT METHODS We accept all major debit & credit cards including American Express, as well as cash.
MEET THE TEAM
Nicola is our owner as well as a CND Master Nail Technician. Being extremely passionate about the beauty industry Nicola decided to create a salon that worked with only the highest quality products and ensures herself and her team are trained by industry leaders to the very highest standards for every treatment they perform. Having initially started the company under the original name of Princess Nails Artistic Nail Lounge, Nicola completed a vast amount of CND nail training including both Gel and Liquid & Powder Nail Enhancements and holds the CND Master Painter qualification for Shellac.
Salon Manager - DUNDEE
Having worked in her previous position as Reception shift leader at a 4* city centre hotel and spa for over 4 years, Alison thrives on providing a quality and professional experience for all clients. Her friendly and organised manner ensures that clients will be provided with the highest quality of service throughout their visit to the salon and whether in person or over the telephone your every need will be dealt with in a professional relaxing and calming manner.
Nail Technician - DUNDEE
Having completed her initial basic nail training over a year ago Angela has completed CND Shellac training in Edinburgh and is now on an exciting training journey, working closely with our salon owner Nicola and CND specialist courses. Her latest qualification is in CND Nail Art and is about to embark on the exciting and difficult task of perfecting Liquid & Powder nail enhancements. This will ensure she provides the highest quality nail services to all clients at Duchess Lounge. Angela's warm nature ensures clients feel comfortable and relaxed.
Beauty Therapist - DUNDEE
Tahyla joined our team mid 2017 as a Junior Beauty Therapist fresh from college and has gone from strength to strength gaining confidence at every step of the way. Having continued expanding her skill set throughout her employment with Duchess Lounge she now performs a fantastic array of premium treatments for her loyal clients. Tahyla is proud to have completed her intense week long premium skincare training with the French brand Carita Paris and offers their fantastic anti-ageing non-surgical facials using the advanced Cinetic Lift Expert Machine. Amongst others she is also qualified in Wax;one waxing, including intimate waxing, CND Shellac and Nouveau LVL Lash Lifts. Tahyla is such a genuine member of our team and is a joy to be around.
Beauty Therapist/Brow Expert - DUNDEE
Leona is our in-house Brow Expert! Having initially trained in the fantastic Browjam, Leona joined Duchess Lounge in August 2018 and recently gained her qualification for the newest brow craze Henna Brows. Leona continued her education in beauty by completing her CND Shellac training as well as Nouveau's LVL lash lift and Extend Lash extensions allowing Leona to create a bespoke look for every client. Leona is looking forward to continuing her education to become an experienced beauty therapist at Duchess Lounge.
Senior Therapist - KIRKCALDY
Our waxing queen Amy joined the Duchess Lounge team in June 2016 and is regularly requested by her loyal clients. Having completed her initial beauty therapy training at Elmwood college in Cupar, Amy joined a salon for over a year performing a range of treatments from nails to waxing. Joining Duchess Lounge Amy has been able to excel and undertake premium brand specialised training in CND, Nouveau lashes, Wax:one waxing including specialist intimate and also male waxing. She passed her electrical facials qualification with flying colours to go on to become our in house specialist in the elite Carita Paris skincare and their fantastic Cinetic Lift Expert electrical machine. Her approachable nature allows clients to feel completely at ease making them confident enough to ask those all important questions. Most recently Amy was promoted to Senior Therapist and transferred to lead our Kirkcaldy team for the opening of Duchess Lounge | Kirkcaldy in June 2019.
Beauty Therapist - KIRKCALDY
Michelle joined our team for the opening of our newest Duchess Lounge location, Kirkcaldy. Having gained her Beauty Therapy HND qualification at Fife college she has worked in both a spa and salon environment. Having continued expanding her skill set throughout her employment with Duchess Lounge she has completed elite training in COMCIT facial rejuvenation treatments, Wax:One waxing, Nouveau Lashes, CND Shellac, Sienna X spray tanning, Decleor facial and massage as well as many others. Michelle is a dedicated and committed member of the team with her positive, bubbly and can do attitude and is proud to be a Duchess Lounge team member.