Welcome to DUCHESS LOUNGE Luxury Nail & Beauty Salon
We are proudly located in Claypotts Road, Broughty Ferry serving Dundee and surrounding areas with premium salon services.
From the moment you enter our luxury salon you will be treated as royalty and will experience what we consider, to be the finest professional treatments and customer service around.
The Duchess Lounge team of highly skilled and educated nail & beauty experts will ensure that every treatment exceeds client expectations and pride themselves on providing a warm and friendly atmosphere at all times. We choose to focus on only the finest professional products and all of our treatments have been carefully selected for being of the highest quality.
We are extremely proud to offer the luxury skincare brand Carita Paris and their amazing results driven Cinetic™ Lift Expert machine. Reverse the signs of ageing with this fantastic range of treatments.
Our Owner and Manager, Nicola Payne, is intensely passionate about professionalism and customer care. It has been her dream to open a salon that provides the highest standard of treatments and facilities whilst still affordable. Nicola believes strongly that a therapist should be three things at all times; Dedicated. Professional. Educated.
Nicola and her team would like to wish all clients a truly memorable experience.
IMPORTANT SALON INFORMATION
ARRIVAL Please note that late arrival will impact on your treatment time, whilst we will endeavour to perform the full treatment, in some cases we may have to reduce this. Complimentary bubbly and hot beverages are available upon arrival.
CANCELLATION POLICY In the event that you need to cancel your appointment, please give us 48 hours notice. You may be charged for the cost of your treatment for cancellations made with less than 48 hours notice. Non arrival without notice will result in a full charge being made automatically.
PATCH TESTING All tint and LVL services require patch testing at least 48 hours prior to your appointment. Please pop into the salon to have this quick and simple test. No appointment required.
GIFT CARDS An ideal gift for any occassion. Available as physical or digital, our email delivery system makes purchasing and scheduling digital gift cards easier than ever! Simply pop into the salon to pick one up or visit www.duchesslounge.com today.
WI-FI Duchess Lounge are pleased to provide free password protected wi-fi to all clients whilst at the salon. Ask at reception for security information.
VIP LOYALTY SYSTEM We are proud to reward client loyalty with a fantastic VIP loyalty system. Join today for a one-off fee of £2, receive your VIP keytag and start collecting points for every £ spent on treatments, gift cards
and retail products. Points are redeemable for FREE treatments...it really is that simple!
VIP MEMBERSHIP An exclusive club for our loyal clients. Our membership system is designed for regular clients to benefit from permanent discounts on their treatments, retail purchases and gift cards, plus exclusive salon offers whilst also collecting points on their salon spend. Points are redeemable for FREE treatments.
MOBILE PHONES We ask that you silence all mobile phones whilst in the salon. The use of mobile phones at your appointment is likely impact the end result of your service.
AGE REQUIREMENT All clients under the age of 16 must be supervised by a parent or guardian for the full duration of their appointment.
PAYMENT METHODS We accept all major debit & credit cards including American Express, as well as cash.
MEET THE TEAM
Having worked in her previous position as Reception shift leader at a 4* city centre hotel and spa for over 4 years, Alison thrives on providing a quality and professional experience for all clients. Her friendly and organised manner ensures that clients will be provided with the highest quality of service throughout their visit to the salon and whether in person or over the telephone your every need will be dealt with in a professional relaxing and calming manner.
Our waxing queen Amy joined the team over a year ago now and is regularly requested by her loyal clients. Having completed her beauty therapy training at Elmwood college in Cupar Amy joined a city centre salon for over a year performing a range of treatments from nails to waxing. Joining Duchess Lounge Amy has been able to undertake premium brand specialised training in CND, Nouveau lashes, Waxperts waxing including specialist intimate and also male waxing. She passed her electrical facials qualification with flying colours to go on to become our in house specialist in the elite Carita Paris skincare and their fantastic Cinetic Lift Expert electrical machine. Her approachable nature allows clients to feel completely at ease making them confident enough to ask those all important questions.
Nicola is our owner and manager as well as a CND Master Nail Technician. Being extremely passionate about the beauty industry Nicola decided to create a salon that worked with only the highest quality products and ensures herself and her team are trained by industry leaders to the very highest standards for every treatment they perform. Having initially started the company under the original name of Princess Nails Artistic Nail Lounge, Nicola completed a vast amount of CND nail training including both Gel and Liquid & Powder Nail Enhancements and holds the CND Master Painter qualification for Shellac.
After completing her HNC Beauty Therapy course at Dundee College Kelly joined us in 2017 as a fully qualified CND Nail Technician performing all manicures, pedicures and enhancement treatments including the luxury CND Spa range available at Duchess Lounge. Having a keen interest in nail art she completed the CND Shellac nail art class and loves being presented with a new nail art challenge. Kelly is extremely friendly and her soft nature allows you to feel entirely comfortable in her presence.
Erin joined the team here at Duchess Lounge mid 2017 and is an HND qualified Beauty Therapist, completing her 3 years of training at Cardonald College in Glasgow. Having previously worked for a luxury 4* Scottish Castle Spa Hotel she comes with a wealth of experience in Massage and Facials as well as manicures and pedicures. Erin is looking forward to becoming our Ultimate Lash Technician when she continues her lash training with the premium lash brand Nouveau as well as expanding her skill set with specialist Waxperts waxing training. Bright and bubbly Erin will cheer you up with just one visit to the salon!